For questions regarding borrowing materials or library accounts, contact the Circulation Department at (864) 596-3503.
|Material Type||Loan Period (in days)||Limit Per Card|
|Books||28||Unlimited, up to 50|
|Magazines||28||Unlimited, up to 50|
|Recorded/Audio Books - CD, MP3, Playaways||28||Unlimited, up to 50|
|Recorded/Audio Books - Wonderbooks||28||10|
|Music CDs||28||Unlimited, up to 50|
|Book Club Kits||42||2|
|Government Documents||28||Unlimited, up to 50|
|Interlibrary Loan||Indicated on sleeve||4|
|Downloadable and streaming content||Limits vary per service||Visit the Downloadables section for more details|
Items that are checked out or located at another branch may be requested and sent to any branch in Spartanburg County for you. Requests may be made online, by telephone, through our mobile app or at any service desk. Patrons will be notified by phone, email or text message when their request is available to pick up. It’s important to have all contact information and notification options updated if any information changes. All notifications are sent via our automated service. Once the notification is sent, patrons have 5 days to pick up their request.Request Items From Home
Items may be renewed for two additional loan periods. Items without holds will automatically renew from the due date for one loan period, up to two renewals. If the item has holds on it, it may not be renewed. The renewal may be requested in person, online, or by phone. Call our automated renewal line 864-596-3515 or call your local branch for assistance. Renewal requests for ILL materials must be made directly through the ILL department by calling 864-285-9037. All ILL renewal requests must be made one week from the item’s due date.
Materials may be renewed by logging in to My Account.
Items may be returned to any branch location in Spartanburg County. All branches have both an inside and outside drop box for returning items. The outside drop at Headquarters is a drive-thru located in the service driveway on the lower level. The service driveway is located off of Kennedy Street. The Boiling Springs library has a drive-thru automated book drop and provides check-in receipts when selected. The Westside Library also has a drive-thru window for returning items and picking up previously requested materials.
The account balance must be at $10 or less in order to check out. Users will be notified of overdue items by their preference for phone, email, or text. Users are expected to return overdue materials and will be charged for items after 16 days overdue.
Damaged items may be assessed for partial or total damage. Partial damage indicates that the item can still be used. Totally damaged items are no longer able to circulate. Items returned with damages will be billed to the users account based on the extent of the damage. Users will be notified of the damage and items will be held for 5 weeks for the user to view the damage.